We’re here to help you navigate your financial journey with personalized support and guidance. Contact Alternatives today to learn how we can assist you in achieving your financial goals.
Alternatives Federal Credit Union
Phone: (607) 273-4611
Toll-free: (877) 273-2328
Fax: (607) 277-6391
Visa Debit Card Services
General: (501) 246-8497
International: (866) 207-9154
Lost/Stolen Card: (833) 933-1681
Card Disputes: (866) 279-1399
Card Activation: (877) 558-3053
Have a question about your account?
Question about account? Login to online banking to send us a secure message, or give us a call, so we can best assist you!
Have a general inquiry?
Fill out the form below and we will get back to you during regular business hours.
NOTE: For your security, please do not send sensitive information over the internet. Sensitive information includes account numbers, card numbers, Social Security Numbers, PIN, passwords, etc.
If your question requires an exchange of sensitive information, please log in to online banking and click on messages to send us a secure message.
Contact the Supervisory Committee
If you have any questions, comments, or concerns about your account or the credit union’s operations, you should first contact the credit union directly. However, in the unlikely event you are not satisfied with the response, you can appeal the matter to the Supervisory Committee, which will conduct an additional review.
Alternatives FCU Supervisory Committee
PO Box 462
Ithaca, NY 14851
NOTE: Please use this address for Supervisory Committee correspondence only. Do not send deposits, loan payments, regular mail, etc. to this address.