LOST YOUR VISA CARD? FORGOT YOUR PIN?

Low Rates on our VISA Credit Card
The Alternatives VISA Credit Card is offered with no annual fee and a tiered interest rate, ranging from 9.5% APR to 14.5% APR depending on your credit score. Your interest rate remains the same for purchases and cash advances, and there is no increase in rate for default. You have 25 grace days to pay your balance in full each billing cycle before interest accrues. And you are supporting your favorite local community development credit union instead of some megabank. For billing, balance and payment information, call 800-808-7230, or click on www.ezcardinfo.com.

Want to Apply for a VISA Credit Card?
You can apply 24/7 on the Anytime LoanPhone, 1-866-529-8722, or apply online. You can also get an application at the Credit Union.

Alternatives VISA Debit Card
Alternatives VISA Debit Card works like a plastic check, and is accepted wherever VISA is recognized. All purchases or cash withdrawals at ATMs are deducted directly from your checking account. Transactions appear on your regular Alternatives monthly statement with your other checking transactions.

The Alternatives VISA Debit Card is ideal if you wish to establish credit or improve your credit rating with Alternatives Credit Union. If used responsibly, it can help you qualify down the road for a other Credit Union loans or the Alternatives Credit Card. The Alternatives Debit Card is also for people who just don't like credit cards but would like the convenience of a VISA card. The Alternatives Debit Card has no annual fee; We charge a $1 ATM cash withdrawal fee except at Alternatives ATMs.

Alternatives VISA Debit Card with Line-of-Credit
A combination debit and credit card, Visa Debit with Line-of-Credit gives you the best of both worlds: access to your Alternatives checking account, and a line-of-credit when you're short of funds. Transactions are first deducted from your checking account, then from your line-of-credit if there are no funds available in checking. You might think of it as an extra cushion for emergencies. Once the credit line is activated, you have a loan balance, interest begins to accrue and monthly payments are expected.

Alternatives VISA Credit Card
The Alternatives VISA Credit Card is offered with no annual fee, no increase in interest rate for purchases and cash advances, and no increase in rate for default. You have 25 grace days to pay your balance in full each billing cycle before interest accrues. And you are supporting your favorite local community development credit union instead of some megabank. For billing, balance and payment information, call 800-808-7230, or click on www.ezcardinfo.com.

A short application form for your Alternatives VISA card is available at the Credit Union, or you can apply 24/7 on the Anytime LoanPhone, 1-866-529-8722, or apply online. You may use the same application for one or more Alternatives VISA Card.

HOW TO USE YOUR ALTERNATIVES VISA CARD FOR CASH

To get cash with your Alternatives VISA Card, you must know your Personal Identification Number (PIN) which you received from VISA. Since not all ATMs are alike, directions vary with different ATMs, but ATMs are generally user friendly. All ATMs will treat your transaction as a credit card cash advance, so select "credit card cash advance" rather than "checking account." If you receive a message "invalid transaction" or something similar, try another selection.

Alternatives VISA Debit Card - Maximum cash withdrawal at ATMs $1,000 per day.

Alternatives VISA Credit Card - Maximum cash withdrawal at ATMs $300 per transaction, $1,005 per day

WHEN WILL THE ATM CAPTURE YOUR CARD?

Should you have any difficulty when using your Alternatives VISA Card, please contact us with as much information about your transaction as possible so we can research the problem. Your card may be captured by the ATM if you make several attempts with an invalid PIN or if you have reported your card lost or stolen. It will also retain your card if you forget to remove your card from the machine or if the machine is malfunctioning. If your card is captured by the machine there is no way to retrieve it. Your card will eventually be returned, already destroyed, to the Credit Union. You will need to contact the Credit Union to have a new card issued. The fee is $10.00.

TRANSACTIONS ON YOUR STATEMENT

For Credit Union purposes an ATM cash advance is a cash withdrawal from your checking account. It will appear on your statement in your checking suffix and will indicate the ATM location and amount of the transaction.

LOSING YOUR PIN OR ALTERNATIVES VISA CARD

If you should lose or forget your PIN, contact the Credit Union, 607-273-4611, ext. 730.

If your Alternatives VISA Debit Card is lost or stolen you should call the Credit Union during business hours. Other hours, call VISA direct, 800-554-8969, or from outside the US, call collect: 973-682-2652.

For a lost or stolen Alternatives VISA Credit Card, call 800-991-4965, or from outside the US, call collect: 727-570-4888.

Verified by VISA Interested in securing your online credit card transactions? Find out about our 'Verified by VISA' program.