125 North Fulton St. Ithaca, NY 14850
Phone: (607) 273-4611
Toll Free: (877) 273-AFCU      Contact

Contacting staff

Departments
You may reach the first available staff in a Department by dialing (607) 273-4611, followed by the extension listed below:

 

 

730 Change PIN number (Debit Card)
728 Business CENTS
723 Business Loans, Services
725 Collections  (direct line: 607-216-3497)
721 Personal loans
729 Individual Development Accounts (IDAs)
726 Member Service Department (Tellers, New Accounts)
722 Home loans
724 VISA debit card


Online Access

eStatements Prior to Dec. 2012 »

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The Credit Path

As Alternatives Credit Union has grown and changed, our use of the Credit Path model of financial empowerment has changed as well. Originally developed by Bill Myers as a way of understanding our members' financial situations and incorporating that into our business planning, the Credit Path describes where people are situated at various points along a continuum between poverty and self-sufficiency. Our job, as a community development financial institution, is to help our members move along that continuum by empowering them to make decisions, and offering opportunities, that will move them towards financial self-sufficiency. more»


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