125 North Fulton St. Ithaca, NY 14850
Phone: (607) 273-4611
Toll Free: (877) 273-AFCU      Contact

Contacting Staff

Departments
You may reach the first available staff in a Department by dialing (607) 273-4611, followed by the extension listed below:

 

730 Change PIN number (Debit Card)
728 Business CENTS
723 Business Loans, Services
725 Collections
721 Personal Loans
729 Individual Development Accounts (IDAs)
726 Member Service Department (Tellers, New Accounts)
722 Home Loans
724 VISA Debit Card

Staff

Each staff member is accessible via phone or email. To reach the staff by phone, dial each person's direct line, listed below.  

To reach the staff via email, simply address the message to "firstinitiallastname"@alternatives.org.

 

NAME JOB TITLE PHONE
Amy Chapman Mortgage Department Assistant 216-3444
Anna Detar Mortgage Loan Officer 216-3431
Asif Chaudhry VISA Specialist 216-3447
Becki Hawley Financial Counselor/ Assistant IDA Coordinator
216-3404
Becky Bordonaro Member Service Representative 216-3462
Bob Anderson Jr. Business Loan Officer 216-3446
Branka Gligoric Member Service Representative 216-3411
Brendan Wilbur IDA/Financial Counseling Program Director
216-3445
Brian Kunk-Czaplicki Mortgage Loan Officer
216-3409
Brian Zapf Community Tax Program Director 216-3459
Carol Chernikoff Chief Lending Officer 216-3412
Carrie Cohen Member Service Specialist 216-3410
Eric Levine General Counsel 216-3421
Jennifer Cunningham-Ryan Business CENTS Program Assistant 216-3476
Joe Catlin Data Processor 216-3472
Joe Cummins Community Development Educator 216-3429
Jonathan Smith Member Service Representative 216-3463
Junito Cubero Computer Support Specialist 216-3439
Karl Graham Director of Community Relations & Development 216-3422
Kat Hauger Senior Accountant
216-3402
Kim Hazelton
Chief Operations Officer 216-3450
Kim Ritter Member Service Specialist 216-3465
Keith Martin Controller/CFO 216-3453
Larry Honigbaum Network & Systems Manager 216-3406
Leslie Ackerman Director, Business CENTS 216-3423
Lydia Wickham Human Resources Director 216-3470
Lynn Lauper Member Service Specialist/Training Coordinator 216-3407
Mary Ziegler Director of Project Management
216-3419
Mary Beth Bunge Development Director 216-3416
Melissa Pollack Director of Compliance & Process Improvement
216-3420
Micah Martorell Business Lending Assistant
216-3442
Philip Shay Member Service Representative 216-3426
Rachel Minklei Member Service Specialist
216-3424
Rebekah Scott Member Service Representative
216-3400
Reggie Way-Vines Loan Administrator 216-3471
Reiley Schoen Member Service Manager 216-3414
Renee Kern Vault Manager 216-3469
Rubi Noe Member Service Officer
216-3408
Sullymar Pena Vazquez Member Service Specialist 216-3448
Suzanne Cerquone Marketing Director 216-3454
Tierra Labrada Collections Representative 216-3457
Tolkyn Aidarova-Vuong Senior Member Service Officer 216-3413
Trisha Jones Member Service Specialist 216-3441
Tristram Coffin Chief Executive Officer 216-3417
Velvet Nguyen-Tran Member Service Representative 216-3449

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NorthStar House - Elliot Martin, Jed Ashton and Lee Hamilton

At NorthStar House, we use as many local, organic vegetables and meats as we can, so you have our word that we will do all we can to help the community grow in the healthiest way possible. Naturally we bank at Alternatives, not only because they share our goals of community development, but they also provide the tools to make those goals a reality. Alternatives has been there for us from the beginning, helping us develop a business plan in the Business CENTS program, and continues to support us as we grow and have new financial needs.


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