125 North Fulton St. Ithaca, NY 14850
Phone: (607) 273-4611
Toll Free: (877) 273-AFCU      Contact

Contacting staff

You may reach the first available staff in a Department by dialing (607) 273-4611, followed by the extension listed below:



730 Change PIN number (Debit Card)
728 Business CENTS
723 Business Loans, Services
725 Collections  (direct line: 607-216-3497)
721 Personal loans
729 Individual Development Accounts (IDAs)
726 Member Service Department (Tellers, New Accounts)
722 Home loans
724 VISA debit card

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Chris Setlock

In the spring of 2014, we learned that our minivan needed repairs in excess of it's value. We'd already been cutting back on our auto use, and were trying to walk and bike more. We'd been talking with friends and reading about cargo bikes as a car alternative. Around the same time, a new business, "Boxy Bikes" opened in Ithaca, which specializes in electric and cargo bikes. We found a model we were interested in, and approached alternatives seeking financing. Alternatives set us up with a signature loan, and a "green loan" discount on our rate. Thanks to Alternatives, we are now the happy owners of a "Yuba Mundo" Electric Cargo bike. We can get anywhere we need to go, using no gas, and creating no emissions. I can carry two passengers, or a weeks worth of groceries. The loan will be paid off in two years, and the bike could last for many more, at a fraction of the cost of an automobile.

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