125 North Fulton St. Ithaca, NY 14850
Phone: (607) 273-4611
Toll Free: (877) 273-AFCU      Contact

Security Awareness and Education

Feel secure at Alternatives

Protecting our members’ personal financial information is very important to us. With an ever-growing number of ways criminals can commit fraud, we are committed to keeping our members informed. That’s why we have compiled the following resources and information that will help you recognize and report potential fraudulent activity.




Additional tips to protect yourself from cyber scams:

  • Don’t respond to text messages or automated voice messages from unknown or blocked numbers on your mobile phone.
  • Treat your mobile phone like you would your computer, don’t download anything unless you trust the source.
  • When buying online, use a legitimate payment service and always use a credit card because charges can be disputed if you don’t receive what you ordered or find unauthorized charges on your card.
  • Check each seller’s rating and feedback along with the dates the feedback was posted. Be wary of a seller with a 100 percent positive feedback score, with a low number of feedback postings, or with all feedback posted around the same date.
  • Don’t respond to unsolicited e-mails (or texts or phone calls, for that matter) requesting personal information, and never click on links or attachments contained within unsolicited emails. If you want to go to a merchant’s website, type their URL directly into your browser’s address bar.
     

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Becki Hawley

I have had the pleasure of enjoying Alternatives from two perspectives but I couldn't have had one without the other.

When I knew I was moving from southwestern VA to Ithaca, NY, I knew I wanted to work at Alternatives. My partner at the time said it would be the perfect job for me. I read a little online about the mission. I didn't really understand all of it, but it sounded positive and ethical. I had worked in banking for a few years and as a community-minded individual, I thought this could be a good fit. more»


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