MEMBER PROFILE

Diane's Downtown Automotive

Diane Russell owns the only woman-owned gas station and automotive repair in Ithaca. Diane says of her new endeavor, "The purchase of the station was owner-financed, but I turned to Alternatives for all my business banking. When I opened the station I opened my business account at Alternatives."

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Maintaining your privacy is a priority of Alternatives. This notice explains how we collect, use, and safeguard your personal information. We are committed to providing you with competitive products and services to meet your financial needs. To do this we collect and sometimes share information about you to complete your transactions and provide you with certain financial opportunities.

Information We Collect And Disclose About You
We collect nonpublic personal information about you from a variety of sources, including:

• Information we receive from you on membership and loan applications and other forms, such as name, address, and social security number;
• Information about your transactions with us or others, such as account balances, payment history, and credit card usage;
• Information we receive from consumer reporting agents, such as about your creditworthiness and credit history;
• Information obtained when verifying the information you provide on an application or other forms, such as from your current or past employers or from other institutions where you conduct financial transactions.

We may disclose all the information, as described above, to companies that perform services on our behalf (e.g. check printing company) or to our affiliate that provides brokerage services, financial planning, and insurance. Alternatives does not sell member information to third parties for their use in any instance. We do not permit third parties to sell or otherwise release the information we provide to them. We may disclose information we collect about you under other circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, follow your instructions as you authorize, or protect the security of our financial records. If you terminate your membership with Alternatives Credit Union, we will not share information we have collected about you, except as permitted or required by law.

How We Protect Your Information
We restrict access to nonpublic personal information about you to our employees, whose mission it is to utilize your data in order to serve you better. Our employees are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your nonpublic information.