125 North Fulton St. Ithaca, NY 14850
Phone: (607) 273-4611
Toll Free: (877) 273-AFCU      Contact

BillPay Conversion

What You Need to Know About Our BillPay Conversion

 
Our BillPay software is changing as of September 6.  You’ll see improved functionality and a much improved user interface – we hope you like it!
 
What data transfers over from the old BillPay to the new?
All of your payees and scheduled payments.  Payments that process as of September 6 will record in your new payment history.
Your login ID (a new password will be required)

What doesn’t transfer over?
All payment history:  please take the time to archive any history you would like to keep.  

How to Export Data from BillPay@Home:
Log into BillPay@Home
Go to the BillPay tab, and click on “Payment Activity”
Just above the “Processed Payments” section, click on “Export Data”
Select an export format and a time range and click on “Export”

You can access current BillPay info up until September 4 at 2:00 p.m. The new BillPay launches the morning of September 6.
 
What browsers are compatible with the new BillPay?
  • Internet Explorer 7 and above 
  • Firefox 7 and above 
  • Google Chrome 16 and above 
  • Safari for Windows 5 and above 
  • Safari for Mac 5 and above

Where can I learn more?
 
Questions?
Please call Alternatives at (607) 273-4611 and ask for a Member Service Representative. 

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Diane Cohen

The Finger Lakes ReUse Center was awarded The Jeff Furman Award for Social Responsibility in Business at Alternatives’ 2012 annual meeting, with Executive Director Diane Cohen accepting the award. Cohen expressed her thanks: “We will hang the award prominently and proudly in our Reuse Center, and as we grow, we will continue to use this as a beacon, to continue our efforts to maximize our capacity to provide opportunities and relieve hardship. We know we are in solidarity with Alternatives on these issues. We're a young organization with a mission to enhance community, economy, and environment through reuse, and a priority to serve our community well. Receiving this award has been an honor and an affirmation.”


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