125 North Fulton St. Ithaca, NY 14850
Phone: (607) 273-4611
Toll Free: (877) 273-AFCU      Contact

BillPay Conversion

What You Need to Know About Our BillPay Conversion

 
Our BillPay software is changing as of September 6.  You’ll see improved functionality and a much improved user interface – we hope you like it!
 
What data transfers over from the old BillPay to the new?
All of your payees and scheduled payments.  Payments that process as of September 6 will record in your new payment history.
Your login ID (a new password will be required)

What doesn’t transfer over?
All payment history:  please take the time to archive any history you would like to keep.  

How to Export Data from BillPay@Home:
Log into BillPay@Home
Go to the BillPay tab, and click on “Payment Activity”
Just above the “Processed Payments” section, click on “Export Data”
Select an export format and a time range and click on “Export”

You can access current BillPay info up until September 4 at 2:00 p.m. The new BillPay launches the morning of September 6.
 
What browsers are compatible with the new BillPay?
  • Internet Explorer 7 and above 
  • Firefox 7 and above 
  • Google Chrome 16 and above 
  • Safari for Windows 5 and above 
  • Safari for Mac 5 and above

Where can I learn more?
 
Questions?
Please call Alternatives at (607) 273-4611 and ask for a Member Service Representative. 

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Chris Setlock

In the spring of 2014, we learned that our minivan needed repairs in excess of it's value. We'd already been cutting back on our auto use, and were trying to walk and bike more. We'd been talking with friends and reading about cargo bikes as a car alternative. Around the same time, a new business, "Boxy Bikes" opened in Ithaca, which specializes in electric and cargo bikes. We found a model we were interested in, and approached alternatives seeking financing. Alternatives set us up with a signature loan, and a "green loan" discount on our rate. Thanks to Alternatives, we are now the happy owners of a "Yuba Mundo" Electric Cargo bike. We can get anywhere we need to go, using no gas, and creating no emissions. I can carry two passengers, or a weeks worth of groceries. The loan will be paid off in two years, and the bike could last for many more, at a fraction of the cost of an automobile.


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