125 North Fulton St. Ithaca, NY 14850
Phone: (607) 273-4611
Toll Free: (877) 273-AFCU      Contact

BillPay Conversion

What You Need to Know About Our BillPay Conversion

 
Our BillPay software is changing as of September 6.  You’ll see improved functionality and a much improved user interface – we hope you like it!
 
What data transfers over from the old BillPay to the new?
All of your payees and scheduled payments.  Payments that process as of September 6 will record in your new payment history.
Your login ID (a new password will be required)

What doesn’t transfer over?
All payment history:  please take the time to archive any history you would like to keep.  

How to Export Data from BillPay@Home:
Log into BillPay@Home
Go to the BillPay tab, and click on “Payment Activity”
Just above the “Processed Payments” section, click on “Export Data”
Select an export format and a time range and click on “Export”

You can access current BillPay info up until September 4 at 2:00 p.m. The new BillPay launches the morning of September 6.
 
What browsers are compatible with the new BillPay?
  • Internet Explorer 7 and above 
  • Firefox 7 and above 
  • Google Chrome 16 and above 
  • Safari for Windows 5 and above 
  • Safari for Mac 5 and above

Where can I learn more?
 
Questions?
Please call Alternatives at (607) 273-4611 and ask for a Member Service Representative. 

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On a Tuesday afternoon, students in the Cornell Cooperative Extension's directed SIFE (Students with Interrupted Formal Education) program at Belle Sherman Elementary can be found hard at work learning about money and getting hands-on banking experience depositing money into their Student Credit Union accounts at Alternatives. The students, all refugees from Burma, range in age from 2nd to 5th grade. more»


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